Size Exchanges
Dear valued customer,
At Monsui, we are committed to providing you with a seamless and satisfactory shopping experience. We understand that sometimes the garment you receive may not be the perfect fit. That's why we offer a simple and hassle-free size exchange policy for your convenience.
Please CLICK HERE for the automated seamless size exchange experience.
You can also contact us via Whatsapp at 9354566428 . Our team will arrange for a pickup from your delivered address and will exchange the size for you with no questions asked.
Please ensure that the garment is returned in its original packaging, if possible, and securely sealed with tape in order to prevent tampering. If the desired size is not available on our website, we kindly request that you select another garment as it may take time for the desired size to be restocked.
Once we receive the returned garment, we will promptly dispatch the desired size to you. If you need any assistance with sizing or have any other concerns, please do not hesitate to reach out to us through Whatsapp
Best Regards
Tanya
Customer Support Executive